We provide professional servicing of medical devices during and after the warranty period. Our goal is to ensure the reliable and safe operation of your equipment while minimising downtime and disruption to your daily operations.
As an authorised service partner, we provide servicing in accordance with manufacturers' requirements and applicable technical standards.
All our services are performed in accordance with Act No. 375/2022 Coll. and other applicable legal regulations.
We respond to service requests within 24 hours, ensuring prompt attention to issues and minimising equipment downtime.
We follow established procedures, maintain comprehensive service documentation and ensure the safe and reliable operation of your equipment.
While your device is being repaired, we provide a replacement device completely free of charge.
Technical safety inspections (BTK) are required by law and help ensure the safe and reliable operation of medical devices. They assess the technical condition, functionality and safety of equipment for both patients and healthcare professionals.
We carry out inspections directly at your premises, eliminating the need to transport your equipment.
A standard inspection takes approximately 60–90 minutes, depending on the type of equipment.
All inspections are carried out in accordance with Act No. 375/2022 Coll. and applicable regulations.
Following each inspection, you receive an inspection report documenting the results and serving as evidence of compliance with the operator's legal obligations.
Verification of electrical insulation, protective earthing and mechanical safety.
Inspection of the proper functioning of all device components and accessories.
Measurement and evaluation of all relevant operating parameters.
Assessment of wear, damage and the overall technical condition of the equipment.
We are here to help. For service enquiries and bookings, please contact us at bcenil@avzbgrpu.pm for repairs or ogx@avzbgrpu.pm for technical safety inspections.
